Frequently Asked Questions

Orders are packed with care and processed within 2 business days. Once your order ships, you'll receive a tracking number by email. Actual delivery times vary depending on your location and carrier.

Yes! You can find Eden's Organic products in person at 106 E Laurel Ave, Foley, AL 36535 (right across from the train). We'd love to meet you — come say hello, explore the products, and find your new favorites.

Each product page includes helpful details such as texture, scent profile, best use, ingredients, and how to use. If you’re unsure where to start, send us a message and we’ll be happy to help guide you.

We recommend reviewing the full ingredient list before use, especially if you have sensitive skin or known allergies. Patch testing is always a good idea when trying something new.

Because our products are handcrafted in small batches, we are unable to accept returns. However, your happiness is guaranteed. If something isn't right with your order, reach out to us and we'll make sure you're taken care of.

Many of our products are formulated with gentle, simple ingredients and are well-suited for sensitive skin. We always recommend reviewing the full ingredient list on each product page before use, and patch testing on a small area of skin first — especially if you have known sensitivities or allergies. When in doubt, reach out and we'll help you find the right fit.

We use simple, thoughtfully chosen ingredients, but we always recommend consulting your doctor or midwife before adding any new skincare or wellness products to your routine during pregnancy or while breastfeeding. Your health and peace of mind come first.

No. We keep our formulas as clean and simple as possible. We don't add synthetic fragrances, parabens, or ingredients that don't serve a clear purpose. Any scent in our products comes from natural essential oils or botanicals — never artificial fragrance.

Not all of them — and we believe in being upfront about that. Several of our products, including our Beef Tallow Body Butter and Beef Tallow Face Cream, are made with grass-fed beef tallow, which is a deeply nourishing, traditional ingredient. Products that contain tallow or honey are not vegan. Each product page lists all ingredients clearly so you can choose what's right for you.

At this time, we ship within the United States only. We hope to expand in the future — stay tuned! If you have questions about a specific location, feel free to reach out and we'll do our best to help.

We begin processing orders quickly, so we can't guarantee changes or cancellations once an order has been placed. If you need to make an adjustment, please contact us as soon as possible and we'll do everything we can to help before your order ships.

For best results, store your Eden's Organic products in a cool, dry place away from direct sunlight and heat. Some of our products — especially our tallow-based butters and balms — are made with natural ingredients that can soften or melt in warm temperatures. This doesn't affect the quality, but storing them in a cooler environment will help maintain their texture. In summer months, a bathroom cabinet or nightstand drawer away from windows works perfectly.

Because our products are made in small batches with real, natural ingredients, slight variations in color, texture, or scent from batch to batch are completely normal — and honestly, part of what makes them special. Natural ingredients like botanicals, clays, and essential oils can vary slightly depending on the season or source. Rest assured, the quality and care that goes into every product never changes.

Eden's Organic is a small, family-owned brand handcrafted on the Alabama Gulf Coast with a deep respect for what God placed in the earth. We don't just swap out a few synthetic ingredients — we rethink the formula entirely, starting with simple, purposeful ingredients that have been trusted for generations. Every product is made by hand in small batches, which means more attention, more care, and a formula that actually has time to become something special. We're not trying to be everything to everyone — we're here for people who want clean, honest skincare that works and feels good to use.